6 min read.

Published on Parking Industry Insights

Author: Cassandra Carchesio, Manager of Marketing & Communications at Precise ParkLink

Over the last few decades, the digital marketing industry has undergone a remarkable transformation. What was once just print advertisements and radio commercials has shifted to a dynamic, multi-channel approach that integrates various platforms and digital tools. This evolution has reshaped industries across the board, including parking and mobility. Parking facility owners and managers now leverage cutting-edge digital marketing techniques to attract customers to their lots.

Below are three key trends for your parking operation’s marketing efforts in 2025.

Trend 1: Leveraging Generative AI for Greater Visibility on Google

Generative AI can play a key role in helping parking facilities identify the specific keywords and search queries customers use when seeking parking solutions. By analyzing search trends and customer inquiries, AI can uncover popular terms related to parking availability, payment options, EV charging stations, and more. Incorporating these keywords into your blog posts, web pages, and other content ensures you’re addressing customer needs directly. This approach improves relevance and enhances your chances of appearing in featured snippets, positioning your facility as the go-to solution when potential customers search for parking-related information. 

Online reviews are essential for local SEO, particularly for parking facilities looking to improve their visibility in search results. Positive reviews enhance your facility’s credibility and builds trust with potential customers by showcasing real experiences. Meanwhile, constructive feedback offers valuable insights and opportunities for improvement, helping you refine operations and customer service. Generative AI can assist facility managers and owners in responding to these reviews by crafting thoughtful, timely responses. Whether addressing positive feedback or resolving concerns, AI can help maintain a proactive online presence, improving customer satisfaction and boosting your local SEO performance.

Platforms like Google and Meta have made creating online ads for your parking facility easier, streamlining the process of promoting your location to potential customers. With built-in generative AI features, these platforms can craft compelling titles, descriptions, and even images based on the keywords and key information you provide. This allows you to efficiently generate tailored ad content that resonates with your target audience and improves ad performance. By automating the creation of compelling, keyword-rich ads, these AI-driven tools help you effectively showcase your parking facility and attract more visitors. 

Trend 2: Social Media Marketing to Sell Your Facility’s Social Experience

Social media platforms are increasingly being used as search engines, with users turning to them for quick, visually engaging answers to their questions. Platforms like Instagram and TikTok are no longer just for sharing photos or videos; they’re becoming the primary search tools, especially for younger generations. For those managing a parking facility, this means it’s crucial to maintain an active presence on social media to meet customers where they are already spending their time.

Social media fosters an environment where businesses can build community and brand loyalty through consistent, engaging content. By highlighting features like special promotions, loyalty programs, or unique amenities, parking facilities can turn social media into a dynamic platform for customer engagement. Social interactions on these platforms allow businesses to receive real-time feedback and build a relationship with their audience, transforming the customer journey from mere transactions to memorable experiences. This makes social media not just a promotional tool but a vital part of how customers search, engage, and make decisions.

Trend 3: Engaging Customers Organically Through Influencer Marketing

Building on the trend of social media marketing, influencer marketing allows parking facilities to reach their audience more organically and authentically. A key advantage of utilizing Influencer marketing is to create authentic content showcasing the facility’s features and parking experience. When potential customers see influencers they trust using and endorsing a facility, they’re more likely to follow suit, creating a ripple effect of brand awareness.

Influencer marketing amplifies the social experience, as users are not just consuming ads, they’re part of a conversation. Influencers often engage with their followers through comments, answering questions, and providing additional details about the promotions they endorse. This interaction deepens the connection between your customers and your brand, making the parking facility part of a larger social dialogue. Combining influencer partnerships with a strategic social media presence helps parking operations organically tap into growing markets, reaching their audience more naturally and engagingly.

As we look forward to 2025, it’s clear that generative AI, social media marketing, and influencer collaborations will be at the forefront of any effective digital marketing strategy. Together, these trends provide a comprehensive framework for parking operators’ growth in an increasingly digital world. By incorporating these strategies, parking facility managers and owners can remain agile and ahead of the curve in a rapidly changing market.

 At Precise ParkLink, we offer integrated parking solutions that meet your organization’s unique needs.  Submit the inquiry form below to learn more about what we have to offer.

References

Expand your parking brand’s reach with micro-influencers. Parking Today Media. (2019, April 1).

Harkness, L., Robinson, K., Stein, E., & Wu, W. (2023, December 5). How generative AI can boost consumer marketing. McKinsey & Company.

Singh, C. (2024, August 22). Ai in social media: Exploring use cases, challenges, & strategies. SocialPilot.