3 min read

Originally Published on

With the ever-growing demand of parking facilities, streamlining operations is key to maintaining technology, manage human resources, and ensure security protocols are maintained. As technology evolves past parking meters and entry/exit barriers, planning and selecting a scalable solution will help organizations manage growing demand and remotely triage issues. 

Parking solutions for a growing community

As companies, hospitals, and municipalities rapidly grow parking networks to serve a community’s need, it’s critical to have a solution that can be applied across numerous use cases. With one lot that can serve as office day parking to evening concert and sports parking through monthly corporate contracts, parking facilities need to be adaptable. Live central monitoring serves as a round-the-clock eye on parking operations that can be employed to scale with your business. 

Scalable and secure live central monitoring 

Internet of Things (IoT) technology enables infrastructure to easily control and monitor premises centrally to efficiently deploy service staff only when it is needed. The coverage flexibility and site-specific protocols can be defined so live central monitoring services know how to appropriately respond to alerts no matter the time of day. Thinking of connected technology from the ground up means facilities are prepared to respond and assist customers at multiple touch points, including two-way video and voice calling across multiple languages. This is especially powerful for operations such as hospitals and airports where 24/7 assistance is frequently called on. 

Easy integration with frictionless parking technology

Cameras are no longer just a security tool at entry and exit points but can be integrated with parking technology from multi-space meters, gated parking systems, licence plate readers (LPR) to open possibilities as organizations expand into the world of frictionless parking. Frictionless parking solutions take parking fully contactless with the ability to exit via a licence plate—not just entry by licence plate. This seamlessly simplifies a customer’s parking journey while allowing live central monitoring facilities to track and monitor vehicles keeping properties secure. 

As issues arise, remote facilities receive parking equipment system communications and are logged for review. Service technicians can be dispatched, while technical staff are on standby during off-peak hours—all at a lower cost than fully-staffed parking facilities. Plus, real-time notifications and analytics are made available to contribute to larger analysis of parking trends and traffic flow. 

Bottom line

Creating a solution that works for your organization requires the deployment of a variety of tools. These should be scalable and consider frequent parkers and contract users, while maintaining security and technical support through live central monitoring. Future proofing facilities means investments can carry operations through the era of digital parking with additions of tools like licence plate recognition software, sensors to easily identify available spaces to manage flow inside a parking lot or garage, and mobile apps to maintain an existing parking session remotely. This all greatly improves on the visitor parking experience as well as increase satisfaction in your most loyal customers.

References

Sih, W. (2020, August 20). Why Parking Facilities Need Live Central Monitoring and Integrated Cameras [web log]. .

Ho, N. (2020, August 21). Stay on Top of Your Parking Operation with Live Central Monitoring [web log].

Technology Journalist